Human capital challenges in the events industry of Canada: finding innovative solutions

Abstract

Purpose

This paper aims to provide perspectives on human capital challenges for the events industry in Canada. Industry and educator perspectives are featured in two segments of the paper.

Design/methodology/approach

This paper provides an overview of the events sector in Canada and includes a literature review clarifying key definitions and terms. Industry and educator perspectives highlight ongoing discussions related to some of the human capital challenges identified in the paper.

Findings

This paper explores challenges related to human capital such as the pressures of working in the events industry and finding a work – life balance given the demands of the profession. Human capital challenges related to the preparedness of professionals and the need for continued certification and training are also discussed. A potential solution considers licensing and industry-wide certification. Consideration of the benefits and requirements of industry-wide certification and licensing is ongoing.

Practical implications

This paper emphasizes the need for cooperation between industry and educators to ensure that new events professionals have the necessary skills training and can recognize the need to contribute to the events industry throughout their careers.

Originality/value

This paper considers perspectives from education and industry and emphasizes challenges that are relevant and current for existing and future events professionals in Canada.

Citation

Clark, H., Dimanche, F., Cotter, R. and Lee-Rosen, D. (2017), "Human capital challenges in the events industry of Canada: finding innovative solutions", Worldwide Hospitality and Tourism Themes, Vol. 9 No. 4, pp. 424-432. https://doi.org/10.1108/WHATT-04-2017-0018