Citation
(2009), "Door-2-Door service", Aircraft Engineering and Aerospace Technology, Vol. 81 No. 5. https://doi.org/10.1108/aeat.2009.12781ead.008
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited
Door-2-Door service
Article Type: Equipment and software From: Aircraft Engineering and Aerospace Technology: An International Journal, Volume 81, Issue 5
ATR has announced the launch of its new “Door-2-Door” service, a new option included in its already comprehensive range of ATR customer services. The Door-2-Door support option means that ATR takes full responsibility for the management of the airlines' requests for spares and technical documentation, up to and including the completed hand-over delivery process.
The service entails airlines having only one point of contact for the logistic management of the spare parts and services needed for their ATR fleet. It is designed to cut out the many complexities of logistics management, to decrease the administrative workload associated with transport, and at the same time, to reduce turn-around times and costs.
The main resulting benefits for customers are a high-level performance from a centralised administration, a considerably minimised in-house requirement to track and trace shipments, and competitive freight rates. With its new Door-2-Door service, ATR provides its customers with an optimal transport solution both in terms of cost and delivery efficiencies.