Quality management in course development and delivery at the University of the West Indies Distance Education Centre

Citation

Marshall, S. (2010), "Quality management in course development and delivery at the University of the West Indies Distance Education Centre", Development and Learning in Organizations, Vol. 24 No. 1. https://doi.org/10.1108/dlo.2010.08124aad.001

Quality management in course development and delivery at the University of the West Indies Distance Education Centre

Article Type: Abstracts From: Development and Learning in Organizations, Volume 24, Issue 1

Marshall SQuality Assurance in Education (UK), 2009, Vol. 17 No. 3 Start page: 264,No. of pages: 17

Purpose – In 2004, the University of the West Indies Distance Education Centre (UWIDEC) began incorporating the use of new information and communication technologies (ICTs) in the delivery of its programmes and courses, taking a “blended learning” approach. There is a recognition, however, of the need to ensure the quality of the programme offerings particularly in light of the new move toward the use of ICT. Prior to 2004, UWIDEC had implemented a set of quality assurance procedures for the development of its print materials, however these procedures do not provide for quality in the use of the new ICT, including web-based tools. To describe practical mechanisms and tools used for quality assurance processes in an evolving, dual mode university, adopting ICTs in the provision of open and distance learning. The context and unit of analysis for the case is the UWIDEC. Design/methodology/approach – using a descriptive, single-case study approach, explores the processes adopted by UWIDEC as it integrated the use of ICTs in its programme delivery. The UWIDEC’s application of quality assurance processes and procedures is analysed in relation to the processes and procedures outlined by the US Institute for Higher Education Policy and to a lesser extent other institutions and associations involved in quality assurance in higher education.Article Type: Case studyISSN: 0968-4883Reference: 38AS571

Keywords: Curriculum development, Distance learning, Distance learning, Open learning, Quality assurance, Trinidad and Tobago