Detroit: Contracting for Quality

Abstract

The American automotive industry is a pyramid of responsibility. The manufacturers do just one thing: they build vehicles. The tools of automation which make this possible are developed and installed by a large population of independent contractors. These shops in turn rest on a flexible base of workers with a broad range of skills. In the final analysis, it always comes down to people.

Citation

Marotta, M.E. (1993), "Detroit: Contracting for Quality", Industrial Robot, Vol. 20 No. 4, pp. 23-25. https://doi.org/10.1108/eb004580