Intercultural anxiety: implications for improving expatriate selection for Japan

Abstract

As US business organizations continue to use more expatriates in international locations, the reasons for high failure rates of these assignments need to be examined. Selection and training may be the key inadequacies. Intercultural anxiety plays an important role in productive expatriate assignments. By determining personnel with lower intercultural anxiety levels, successful assignment completions should increase. Examines attributional complexity, stereotyping, ethnocentrism and acquaintance with host‐country nationals to determine the relationship of these variables to reduced intercultural anxiety. A group considering assignments to Japan, consisting of business and education executives and their families, were surveyed before and after an intensive study visit. Findings indicate that stereotyping and ethnocentrism have a negative association with decreased intercultural anxiety. Attributional complexity and acquaintances have a positive effect on reduced anxiety levels. Suggestions for organizations making expatriate selection decisions include screening potential candidates for these traits. Also provides areas for further research.

Citation

White Stephan, C., Helms, M.M. and Haynes, P.J. (1995), "Intercultural anxiety: implications for improving expatriate selection for Japan", Cross Cultural Management: An International Journal, Vol. 2 No. 1, pp. 25-32. https://doi.org/10.1108/eb008384