Information Technology in Delivery Control

Abstract

Delivery control is a key requirement in all distribution operations. It is, however, a highly complex undertaking since it embraces a variety of activities (e.g., order processing, consignment tracing and vehicle round planning — (see Figure 1)). Moreover, delivery control invariably requires information channels to be established between the distribution function and other parts of the manufacturing/retailing organisation. The potential for misunderstandings and disagreements over, say, the design of a delivery control system is therefore great.

Citation

Peters, M. (1986), "Information Technology in Delivery Control", International Journal of Physical Distribution & Materials Management, Vol. 16 No. 3, pp. 45-56. https://doi.org/10.1108/eb014633