Pinpointing

Abstract

When managers are asked to improve employee effectiveness, all too often their solution is to seek to enforce a tough line if the workers are in a weak bargaining position. Alternatively they may resort to exhortation, offer more pay, or recommend training. Invariably, however, the low productivity norm continues even when it is possible to enforce a tough line.

Citation

Jones, L. (1981), "Pinpointing", Education + Training, Vol. 23 No. 3, pp. 88-89. https://doi.org/10.1108/eb016812