OVERVIEW OF STRATEGIC ASPECTS OF INFORMATION MANAGEMENT

Abstract

A knowledge of information as a social and cultural phenomenon is important to effective information management. The transition from an industrial to an information‐based economy cannot rest on an extension of the past pattern of productivity measurement. Industrial‐age descriptions will not do. The absence or remoteness of most office workers from market mechanisms is the cause of our troubles with productivity measurement. A more accurate and telling picture of productivity is achieved by measuring effectiveness as well as efficiency. This measurement requires more direct consideration of behavioral issues.

Citation

Strassmann, P.A. (1982), "OVERVIEW OF STRATEGIC ASPECTS OF INFORMATION MANAGEMENT", Office Technology and People, Vol. 1 No. 1, pp. 71-89. https://doi.org/10.1108/eb022606