To read this content please select one of the options below:

LESSONS FROM THE pyramids

Jay Curry (Consultant at MSP Associates, a management consultancy for marketing and sales, based in Amsterdam, The Netherlands.)

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 1 January 1997

114

Abstract

Companies across the spectrum can benefit from the ten lessons drawn from the use of ‘customer pyramids’, says Jay Curry.

Citation

Curry, J. (1997), "LESSONS FROM THE pyramids", Measuring Business Excellence, Vol. 1 No. 1, pp. 51-54. https://doi.org/10.1108/eb025470

Publisher

:

MCB UP Ltd

Copyright © 1997, MCB UP Limited

Related articles