A bridge TO expectations
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Abstract
Understanding that benchmarking is a collection of approaches, rather than a single tool, is fundamental to its successful use. By water has developed a framework which steers users toward the most appropriate approach.
Citation
Cardell, S. (1997), "A bridge TO expectations", Measuring Business Excellence, Vol. 1 No. 4, pp. 25-29. https://doi.org/10.1108/eb025505
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited