Satisfaction divides along country lines

Abstract

Employee satisfaction is a key performance indicator, but improving contentment in the workforce is not an exact science. Across Europe staff express different attitudes to common aspects of working life. The phenomenon is influenced as much by economic conditions as company policy, according to an extensive study of attitudes in 19 European countries,

Citation

(1999), "Satisfaction divides along country lines", Measuring Business Excellence, Vol. 3 No. 2, pp. 60-63. https://doi.org/10.1108/eb038880