Searching the intelligent gateway EasyNet — the end‐user's point of view

Abstract

EasyNet is an American‐based, menu‐driven information retrieval system which links untrained users to over 800 databases from nearly twenty online service vendors. The system has recently become available in Europe. Following a discussion of the confusion surrounding such gateway and front end systems, the EasyNet system is briefly explained and the methodology of a trial set up in Denmark during June 1986 to test EasyNet is described. The results of the test and an evaluation of end‐users' comments on EasyNet are discussed in terms of user‐friendliness, user satisfaction, user problems and value for money aspects. A number of general observations are also made.

Citation

Larsen, G. (1987), "Searching the intelligent gateway EasyNet — the end‐user's point of view", The Electronic Library, Vol. 5 No. 3, pp. 146-151. https://doi.org/10.1108/eb044747