Benchmarking at the SunHealth Alliance

Abstract

Benchmarking is being incorporated into the strategic planning and quality improvement processess of many service businesses. A case in point is the benchmarking effort by the member hospitals of the SunHealth alliance, a network of 250 non‐profit hospitals located mainly in Southeastern states.

Citation

Davis, T.R.V. and Patrick, M.S. (1993), "Benchmarking at the SunHealth Alliance", Planning Review, Vol. 21 No. 1, pp. 28-31. https://doi.org/10.1108/eb054398