Benchmarking: Knowledge management
Robert J. Hiebeler
(Partner‐in‐Charge, Global Best Practices, at Arthur Andersen)
1759
Abstract
This article is based on the results of a benchmarking study of knowledge management that was initiated at the Knowledge Imperative Symposium in Houston, Tex., in September 1995. The symposium was co‐sponsored by Arthur Andersen and the Houston‐based American Productivity & Quality Center.
Citation
Hiebeler, R.J. (1996), "Benchmarking: Knowledge management", Planning Review, Vol. 24 No. 2, pp. 22-29. https://doi.org/10.1108/eb054549
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited