The All‐Time Requirement of Spare Parts for Service After Sales—Theoretical Analysis and Practical Results
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 January 1980
Abstract
An industry which manufactures and sells products that are liable to failure (e.g. TV sets, tape recorders, washing machines or refrigerators), usually has a department for “service after sales”. Such a department must distribute information on how to repair products, and has to supply spare parts to replace defective components during a given number of years. We call these parts service parts. Three phases can be distinguished in the life‐cycle of service parts:
Citation
Fortuin, L. (1980), "The All‐Time Requirement of Spare Parts for Service After Sales—Theoretical Analysis and Practical Results", International Journal of Operations & Production Management, Vol. 1 No. 1, pp. 59-70. https://doi.org/10.1108/eb054660
Publisher
:MCB UP Ltd
Copyright © 1980, MCB UP Limited