Computer Systems and Work Design: Problems of Philosophy and Vision

Abstract

At this moment in time two sets of values present in society are in conflict with each other. On the one hand we have a powerful technical value system which tells us to make maximum possible use of technology so that we may become more wealthy and comfortable. On the other hand we have a humanistic value system which tells us to beware of technology for it is a mirage which will lead us to disaster rather than success. Somewhere in between these two value systems is another which says technology is essentially neutral; whether it produces gains or losses depends entirely on the decisions that are taken on how it shall be used. Supporters of this middle position are a group of researchers from seven European countries who are working together in an attempt to influence one form of technology — computers to move in a direction which produces human as well as technical gains. This paper is a report on one aspect of our research. We argue that computers and information technology represent a powerful resource for improvement at all levels of society; but for this improvement to come about, alternative ways of using the technology must be identified and choices made in terms of human psychological needs.

Citation

Mumford, E. (1974), "Computer Systems and Work Design: Problems of Philosophy and Vision", Personnel Review, Vol. 3 No. 2, pp. 40-49. https://doi.org/10.1108/eb055254