Expert Systems: Are they Right for your Business?

Abstract

Exper t systems are used to solve problems by drawing on human knowledge and experience. They are used currently in areas such as medicine and finance. A three‐part framework is put forward for identifying, evaluating and developing the opportunities for setting up an expert system. This involves evaluating the strategic and economic benefits along with the problem/application and organisational factors. The real value of an expert system's application is in the strategic advantage it can provide, therefore timely development is critical.

Citation

Heygate, R. (1986), "Expert Systems: Are they Right for your Business?", Industrial Management & Data Systems, Vol. 86 No. 9/10, pp. 18-20. https://doi.org/10.1108/eb057455