Ten compelling reasons for TQM
Dr. Steve Smith
(TQM Expert Of Quest Quality Consulting)
419
Abstract
What is total quality management? How much will it cost? Where does an organisation begin? Justifying the start of a TQM programme can be one of the most difficult steps for a company to take. The following 10 points should help provide the answers.
Citation
Smith, S. (1988), "Ten compelling reasons for TQM", The TQM Magazine, Vol. 1 No. 1. https://doi.org/10.1108/eb059463
Publisher
:MCB UP Ltd
Copyright © 1988, MCB UP Limited