Keywords
Citation
Messersmith, J.G. (2012), "Unlocking the black box: exploring the link between high-performance work systems and performance", Human Resource Management International Digest, Vol. 20 No. 3. https://doi.org/10.1108/hrmid.2012.04420caa.007
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited
Unlocking the black box: exploring the link between high-performance work systems and performance
Article Type: Abstracts From: Human Resource Management International Digest, Volume 20, Issue 3
Messersmith J.G., Patel P.C. and Lepak D.P.Journal of Applied Psychology, November 2011, Vol. 96 No. 6, Start page: 1118, No. of pages: 14
Discusses that, with a growing body of literature linking systems of high-performance work practices to organizational performance outcomes, recent research has pushed for examinations of the underlying mechanisms that enable this connection. Finds that, based on a large sample of Welsh public-sector employees, the role of several individual-level attitudinal factors – job satisfaction, organizational commitment, and psychological empowerment – as well as organizational citizenship behaviors that have the potential to provide insights into how human resource systems influence the performance of organizational units. Supports a unit-level path model, such that department-level, high-performance work system utilization is associated with enhanced levels of job satisfaction, organizational commitment, and psychological empowerment. Finds in turn, that these attitudinal variables are positively linked to enhanced organizational citizenship behaviors, which are further related to a second-order construct measuring departmental performance.ISSN: 0021-9010Reference: 41AA641
Keywords: Empowerment, High-performance work systems, Job satisfaction, Organizational commitment