LaSalle banks on high-technology training platform

Citation

(2005), "LaSalle banks on high-technology training platform", Industrial and Commercial Training, Vol. 37 No. 2. https://doi.org/10.1108/ict.2005.03737bab.006

LaSalle banks on high-technology training platform

LaSalle Bank, a subsidiary of one of the world’s largest banks, is deploying a new learning-management solution for 19,000 employees.

The Pathlore software suite serves as a hub for training and development, especially with regard to compliance requirements. Workers can analyse their training needs and take instruction to improve their performance. The platform also automates many of the employee-development activities handled by a bank’s training department.

LaSalle Bank, with more than 140 retail locations, is one of the largest banks in the USA’s Midwest and second largest in Chicago. Its parent company, LaSalle Bank Corporation is a subsidiary of Netherlands-based ABN AMRO Bank NV, which has a presence in more than 3,000 locations in over 60 countries.

“With our system in place, a number of LaSalle Bank’s team members can now shift their focus from being training administrators to training advisors,” said Steve Thomas, Pathlore chief executive. “The learning-management solution also handles the “commodity activities” associated with getting people into training – things like logistics and registrations.”

Handling these commodity activities via automation means a bank’s training team is free to evaluate the effectiveness of its programmes and create new, strategic training initiatives.