Citation
(2001), "What Are You Feeling Doctor? Identifying and Avoiding Defensive Patterns in the Consultation", International Journal of Health Care Quality Assurance, Vol. 14 No. 2. https://doi.org/10.1108/ijhcqa.2001.06214bae.004
Publisher
:Emerald Group Publishing Limited
Copyright © 2001, MCB UP Limited
What Are You Feeling Doctor? Identifying and Avoiding Defensive Patterns in the Consultation
Please note that unless specifically stated, items under this heading are not reviews; they are announcements about the publication of the featured title, based on information provided by the publisher.
What Are You Feeling Doctor? Identifying and Avoiding Defensive Patterns in the Consultation
J. Salinsky, P. Sackin, M. Campkin, and M. CourtenayRadcliffe Medical Press2000ISBN 1 85775 407 7
The doctor-patient relationship is a delicate balance of many intrinsic factors, and the consultation process can be strained with time restrictions and everyday practice pressures. This book explores defensive reactions and failures of empathy which have been noted in typical everyday consultations.
Using case histories, real experiences, questions and answers it guides clinicians through the consultation process, outlines doctor-patient communication skills and suggests how to make best use of the consultation.
It addresses time constraints, language barriers, recognition of "warning signs" and conditions that are difficult to approach. It will enable GPs, other doctors and health professionals to anticipate problems, prevent dysfunctional consultations and rescue relationships before they go disastrously wrong.