Citation
(2001), "Knowledge management: practices and challenges", Measuring Business Excellence, Vol. 5 No. 3. https://doi.org/10.1108/mbe.2001.26705caf.012
Publisher
:Emerald Group Publishing Limited
Copyright © 2001, MCB UP Limited
Knowledge management: practices and challenges
Knowledge management: practices and challenges
B. Gupta, L.S. Iyer and J.E. Aronson, Industrial Management + Data Systems (UK), Vol. 100 No. 1, 2000
Reviews the theory and practice of knowledge management (KM) from the viewpoint of the generation, storage, retrieval, and dissemination of information and expertise within organizations as a means of improving its business performance. Discusses the basic definitions of knowledge and knowledge management with particular reference to knowledge management events, practices and challenges. Concludes with very brief notes on possible future KM development, including the search for an absolute measurement technique for assessing the success of KM implementations within organizations, a search which has so far proved to be illusory. Makes a brave attempt to cover a subject that is still relatively new and lacking in precise, quantitative foundations.
Quality focus says: A highly readable review article.