Corporate Culture and The Quality Organization

Citation

(2002), "Corporate Culture and The Quality Organization", Measuring Business Excellence, Vol. 6 No. 2. https://doi.org/10.1108/mbe.2002.26706bae.002

Corporate Culture and The Quality Organization

Corporate Culture and The Quality Organization

J.W. Fairfield-SonnQuorum Books2001ISBN: 0899309038$65.00

Targets executives responsible for improving the quality of the products and services offered by their firms; external and internal consultants actively involved in helping others improve their work systems, processes and procedures; and academics and students interested in learning more about how others have been able to improve the quality of the goods and services they deliver. Focuses on the corporate culture in which quality improvement actions must take place. Explores how to drive a quality improvement effort into an organization, and examines a number of the latest quality issues.