Design for six sigma: the revolutionary process for achieving extraordinary profits

Citation

(2003), "Design for six sigma: the revolutionary process for achieving extraordinary profits", Measuring Business Excellence, Vol. 7 No. 3. https://doi.org/10.1108/mbe.2003.26707cae.012

Design for six sigma: the revolutionary process for achieving extraordinary profits

Design for six sigma: the revolutionary process for achieving extraordinary profits

Chowdhury, S.Dearborn Trade Publishing2002$25.00 (USA)

Defines six sigma as a high-performance, data driven approach to analyzing the root causes of business problems and solving them, that ties the outputs of a business directly to requirements of the marketplace. Explains "a revolutionary five-step process in accessible language for managers and practitioners across all functions" for achieving the near-perfect rate of only 3.4 defects per million in today's ultra-competitive business world. Highlights the value in designing products and processes right the first time. Targets anyone who wants to serve customers effectively through understanding the true voice of the customer.