Citation
(2007), "News, publications and reviews", Measuring Business Excellence, Vol. 11 No. 3. https://doi.org/10.1108/mbe.2007.26711cab.001
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited
News, publications and reviews
Measuring and comparing the performance of public sectors and public institutions– EGPA Study Group on productivity and quality in the public sector: Conference of the European Group of Public Administration (EGPA)
Dates and location: 19-22 September 2007, Madrid
Comparing performance. The EGPA Study Group on Productivity and Quality in the Public Sector studies aspects of public sector performance. Public sector performance topics in the past have included the use of trust and satisfaction indicators, case studies of organisational performance, measurement issues and the utilisation of public sector performance information.
For the period 2007-2010, a new research theme has been defined: “Measuring and comparing the performance of public sectors and public institutions”
In brief.
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It is about:
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international comparisons of public sectors; and
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comparisons of public institutions within a country.
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It is about measurement, about the metrics.
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It is a public administration (PA) approach; it also searches for the social mechanisms and behaviour behind the measures and comparisons.
Research subjects.
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Bureaumetrics social mechanisms.
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Comparisons of public sectors.
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Between countries.
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Comparisons of public institutions within countries.
Practicalities. Practical information on the EGPA 2007 conference, and the other study groups, can soon be found on the main web site of EGPA and IIAS (www.iiasiisa.be) and at the dedicated conference web site www.egpa2007.com
For further information visit: http://soc.kuleuven.be/io/egpa/qual/index.htm
4th Conference on Performance Measurement and Management Control – Measuring and Rewarding Performance
Dates and location: 26, 27-28 September 2007, Nice, France
The third edition of the EIASM Conference on Performance Measurement and Management Control was a great success. Over 180 scholars participated in the conference (+59 per cent), 108 papers were presented (+96 per cent), some of which later appeared in a book published by JAI Press (Elsevier Science) in the USA and Europe. In light of the success of this third edition and to continue to explore and exchange on these issues, a fourth conference will take place in 2007.
As in 2003, the 2007 edition will be focused broadly on “performance measurement and management control”. But we also want to give this fourth edition a particular focus on the critical issues related to the measurement, evaluation and reward of performance, defined broadly.
This conference will provide a full exploration of the current research on these topics, as well as an opportunity to discuss current research, current corporate practice and future trends in research and practice. The two invited speakers will present their most recent work on management control and performance measurement. This will include an update on the current research in the field and extensive discussion of business practices and trends in these areas.
The first day (26 September) will be reserved for the presentations of early works and papers from emerging scholars in order to facilitate more discussions on them.
For further information visit: www.eiasm.org
“The Challenges of Non-market Influences on Market Strategies” – 27th Annual International Conference of the Strategic Management Society
Dates and location: 14-17 October 2007, San Diego, California
For further information visit: www.smsweb.org/
3rd Workshop on Visualising, Measuring, and Managing Intangibles and Intellectual Capital
Dates and location: 29-31 October 2007 Ferrara, Italy
Chaired by Stefano Zambon (Università di Ferrara, Italy) and Philip Vergauwen (Universiteit Hasselt, Belgium)
Keynote speakers are:
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Baruch Lev (Stern School of Business, New York University);
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Robert G. Eccles (Perception Partners, Inc., and formerly Tenured Professor at Harvard Business School); and
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Giampaolo Trasi and Alexander Welzl (Committee on Intellectual Capital of the European Federation of Financial Analysts Societies (EFFAS)).
The 3rd EIASM Worksop on “Visualising, Managing, and Measuring Intangibles and Intellectual Capital” intends to propose itself as a further step towards the widening and strengthening of the scholarly “intangibles community”. A distinctive aspect of such a community is its profound interdisciplinary nature and its open attitude towards all the scientific areas and disciplinary angles in the studying of intangibles. In confirming this feature, this workshop aims to attract all the scholars who wish to give a contribution to this field from various perspectives – offering them a unique platform to present their research plans and findings –, and to exchange views and ideas with colleagues of the same or other disciplines interested in intangibles and intellectual capital issues.
Themes include:
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Concrete implementation of research concepts and methods, critical case studies, and essays on the theory-practice relationships in this field. For example:
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Innovative intellectual capital and intangibles management practices in selected regions of the world.
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IC statements and their organisational, managerial and strategic roles.
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Measuring and managing intangibles in SMEs.
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The relevance of intangibles for value creation in both profit and not-for-profit organizations (e.g. local authorities. museums and theatres, universities and research institutions).
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Intangibles and the management of meso-entities (e.g. hubs, cities, and regions).
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Entrepreneurship and intellectual capital in learning organizations.
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Linkages between accounting, finance, organisation, management, and policy making in practice.
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Financial analysis and information on intangibles and IC: does the latter make a real difference?
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What do practitioners expect researchers to do?
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Technology, information systems, and intangibles. For example:
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In which ways technological developments may impact on intangibles measurement, valuation, and management?
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XBRL and intangibles information and disclosure.
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Information systems and their potential for the management and measuring of intangibles and IC.
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Continuous audit and reporting on intangibles.
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Innovative theoretical developments and research methods. For example:
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Role of social sciences and other disciplines in the research on intangibles.
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Comparative analysis of the various (theoretical and practical) approaches.
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New theories and research methods for making intangibles visible, measurable and manageable.
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Modelling, measuring, ands management of risks associated with intangible assets (e.g. reputational risk).
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Methodological issues in researching intangibles.
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Ways of improving the relevance, validity and reliability of theory-based (empirical and experimental) research.
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Innovative ways of conducting research on intangibles and intellectual capital in the various disciplines involved.
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Intangibles and social, environmental, and sustainability reporting.
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Intangibles and national statistics.
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For further information visit www.eiasm.org
INFORMS annual meeting
Dates and location: 4-7 November 2007, Seattle, USA
As technology advances in computers, miniature chips, RFID and nanotechnologies, the opportunities for operations research and management science abound. In Seattle and the Pacific Northwest, both the hardware and the spirit of technology are present. Seattle is located on the Pacific Rim, and so is well placed for opportunities in supply chain and logistics with the ports of Seattle and Tacoma ranking third largest in the country. Seattle is also home to many biotechnology, computer and aerospace companies.
The INFORMS Annual Meeting provides a natural forum to discuss new research afforded by these new technologies. We invite you to get into the spirit and participate in this exciting meeting.
For more information visit: http://meetings.informs.org/Seattle07/
4th Workshop on Corporate Governance
Dates and location: 15-16 November 2007, Brussels, Belgium
Chaired by Tomas Casas Klett (IFPM-CCG, Shangai, China); Hugh Grove (University of Denver, USA); Martin Hilb (University of St Gallen, Switzerland) and Tudor Maxwell (Gordon Institute of Business Science in Johannesburg, South Africa).
The Fourth Workshop on Corporate Governance will address situational, strategic, management and controlling dimensions of corporate governance.
Topics include:
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Best and worst cases of corporate governance in different countries (situational dimension of corporate governance).
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Strategic direction at the board level (strategic dimension).
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Nomination, feedback, remuneration and development of supervisory and executive board members (board management dimension).
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Strategic control and risk management at board level (controlling dimension).
For further information visit www.eiasm.org
Decision Sciences Institute – 38th annual meeting
Dates and location: 17-20 November, 2007, Phoenix, Arizona, USA
The theme of this meeting is “Service is Everything”.
The 2007 DSI Annual Meeting invites basic, applied, and case study research in the field of decision sciences, as well as proposals for panel discussion, symposia, workshops, and tutorials dealing with research or pedagogical issues. The conference will include invited sessions featuring highly-respected researchers, educators, and practitioners to share their knowledge and experience on decision making practices. These will be organized in 22 tracks including a separate track for DSI Fellows. The conference will also feature the curricular issues miniconference, technology in the classroom miniconference, doctoral student consortium, and faculty development programs.
DSI invites you to join them for the 2007 DSI Annual Meeting in Phoenix, Arizona, to present your most recent research and teaching innovations and attend a number of miniconferences and consortia scheduled for the first day of the conference. The meeting site in Phoenix provides all of us an opportunity to enjoy the company of our friends and colleagues in a scenic desert environment.
For further information visit: www.decisionsciences.org/annualmeeting/
Eden Doctoral Seminar on Quantitative Empirical Research In Management Accounting
Dates and location: 10-14 December 2007, Brussels, Belgium
This course will focus on quantitative research methods used in management accounting research and frequently used theoretical perspectives including:
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the contingency theory of organizations;
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psychology theories of cognition and motivation; and
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economic theories of the value of information and complementarities in organization design.
In addition, general concepts related to the design, conduct, and evaluation of valid empirical research will be presented. This course will consist of introductory lectures, discussions, participant-team work groups, and participant-team presentations.
1st European Reward Management Conference (RMC 2007)
Dates and location: 17-18 December 2007, Brussels, Belgium
Chaired by Matti Vartiainen (Helsinki University of Technology).
The conference brings together both researchers and practitioners in the field of reward systems and will look for good practices to develop reward systems based on (applied) academic research and practical experiences. The papers presented in this conference are expected to fit broadly – but not exclusively – into one of the following categories:
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Reward systems within the context of organizational strategies.
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Developing reward strategies.
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Strategic power of different reward instruments.
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Implementing reward systems.
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Aligning rewarding with the other HR instruments.
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Roles, perspectives and interests of the different stakeholders.
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Executive remuneration.
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Total rewards in the public sector.
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Challenges for small and medium-sized workplaces.
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Rewarding knowledge creation and innovation.
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Organizational innovations and rewarding.
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Rewarding in global contexts.
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Gainsharing systems.
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Collective rewarding.
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Upper management, professionals.
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Rewarding groups, teams and projects.
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Individual interpretation mechanisms of rewarding.
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Challenges of work-oriented and performance-based pay.
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Pay for performance and without performance.
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Roles of middle and upper management.
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Roles of employees in reward system design and implementation.
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Measuring and evaluating reward systems.
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Total rewards in European context.
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Evolving compensation models in unionised settings.
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What makes a reward management work effective.
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Communication on reward systems.
For further information visit www.eiasm.org
Practitioner Conferences
Strategic Performance Management – Integrating Planning, Budgeting, Risk Management and Performance Management to Become a Truly Performance-driven Organisation
Dates and location: 25-26 September 2007, London
Whereas planning and budgeting have been around for a long time, risk management and performance management are more recent additions to the corporate tool set. This conference will enable participants to draw up a plan towards true strategic performance management. This conference is aimed at strategists, business managers and analysts involved in process-based organisational change. The conference will also appeal to those with process experience as well as new change practitioners.
For further information visit www.unicom.co.uk/performance
2007 Global Public Sector Summit – Integrating Strategy for Program Effectiveness
Dates and location: 9-11 October 2007, Washington DC
Conference overview. For the public sector, the ability to execute strategy is more important than ever before. Tighter budgets, leadership changes, and the growing demands of constituencies are common challenges facing nations across the globe. To respond to these prevalent challenges and effectively serve the public, government and non-government agencies must develop new strategies and programs. However, the execution of strategy has been hindered by: lack of strategic alignment; inability to communicate strategy; initiative overload and leadership turnover.
This year’s summit, led by Balanced Scorecard creator Dr Kaplan is designed specifically for the Government and Public Sector marketplace and discusses the necessity of integrating strategy and program effectiveness by presenting real-life case studies from government organizations from across the globe who have achieved breakthrough performance in serving their constituencies.
This is a program meant for the government organizational leader responsible for strategic planning and seeking the best available thought leadership, examples, and tools in the marketplace to assure flawless execution of the strategic plan. Attendees will have the unique opportunity to learn first hand from world-renown thought leaders such as Dr Robert Kaplan and from US and international government and public sector agency leaders.
Last year’s lineup of faculty included leaders from organizations such as: FBI, SEC, Royal Canadian Mounted Police, Fulton County, American Heart Association, City of Charlotte and others.
2007 themes and topics.
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Results and Execution.
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Strategy and Program Effectiveness.
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Integration.
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Performance Reporting.
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Portfolio Management.
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Program Management.
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Human Capital – Succession Planning and Job Profiling.
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Strategy Development and Management.
For more information visit: www.bscol.com
Collaborative Forum Drive Breakthrough Performance by Linking Planning and Budgeting to Strategy
Dates and location: 16-18 October 2007, Geneva, Switzerland
For more information visit: www.bscol.com
Integrating Planning and Budgeting – BSC Online NetConference
Date: 25 October 2007 at 11:00 a.m
Executing an integrated approach to business planning and budgeting is critical to improving enterprise performance. Join our planning and budgeting practice leader, Philip Peck, to learn how organizations are transitioning from current systems to an integrated approach and identifying key connections between strategic planning and budgeting processes.
For more information visit: www.bscol.com
Developing Strategy with the Balanced Scorecard Formulating Strategy with the Balanced Scorecard
Dates and location: 20-21 November 2007, City Crowne Plaza Hotel, London, UK
For more information visit: www.bscol.com
Courses
Performance Management: Strategy, Design and Implementation
Dates and locations: 17-18 September 2007 Washington, DC, USA, 7-8 November 2007, Atlanta, Georgia, USA and 10-11 December 2007, New York, New York, USA
This course presents the key concepts associated with measuring and rewarding performance at the organisation-wide, group and individual levels. Issues addressed include: organizational performance planning, business strategy, the performance management system and process, measurement, individual motivation and the link between rewards and performance.
For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1669&Cat=213
Balanced Scorecard, Strategy Maps and Strategic Performance Management – An Introduction to these Management Tools
Dates and locations: 20 September 2007, London, UK and 22 November 2007, London, UK
This workshop is designed to explain the background, rationale and benefit of the Balanced Scorecard and will be an introduction to this popular management tool. Participants will learn about the four perspectives of the Balanced Scorecard: financial perspective, customer perspective, internal processes perspective, innovation and learning perspective plus case studies.
For further information visit www.unicom.co.uk
Managing Supplier Performance: Measurement, Certification and Quality Improvement
Dates and locations: 1-2 October 2007, Las Vegas, Nevada, USA, 15-16 November 2007, New York, New York, USA, 6-7 December 2007, Chicago, Illinois, USA, 13-14 March 2008, Las Vegas, Nevada, USA, 24-25 April 2008, New York, New York, USA, 19-20 May 2008, Atlanta, Georgia, USA, 9-10 June 2008, San Francisco, California, USA
Learn to effectively managing suppliers in order to save money, avoid risks, enhance operations—and thrive in today’s business environment.
For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1552&Cat=199
Balanced Scorecard, Strategy Maps and Strategic Performance Management – Advanced Organisational Cascade
Dates and locations: 25 October 2007, London, UK and 6 December 2007, London, UK
The aims of this course are:
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Recap the state of the art thinking in scorecarding, strategy mapping, and strategic performance management.
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How to implement and cascade scorecards and strategy maps organisation wide.
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How to maximise the benefit of performance measurement.
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How to overcome organisational barriers.
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How to create a performance driven culture and an enabled learning environment.
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The role of automation in the organisational cascade.
Strategic Planning Tools, Techniques and Implementation
Dates and locations 1-2 November 2007, Chicago, Illinois, USA and 6-7 December 2007, New York, New York, USA
This seminar covers the application of tools and techniques to help implement your firm’s strategy defining external and internal influences on strategy to ensuring alignment during implementation.
For more information visit: www.amanet.org/seminars/seminar.cfm?ID=1526&Cat=200&org=Sem
Advanced Benefit Realisation Management (BRM) – How to Succeed with Transformational Change
Date and location: 14 November 2007, London
Benefit Management is an approach to managing organisational change that maximises the realisation of benefits. It is more than a methodology for justifying investments and more than a mechanism for benefit measurement. This new one-day course considers, in a practical interactive environment, some of the more advanced aspects of effective benefit realisation. It builds on the foundations laid in the basic course “Benefit Realisation Management – a vehicle for transformational change” and is suitable for active BRM practitioners who have undertaken this foundation course.
For further information visit www.unicom.co.uk
The Balanced Scorecard Institute – Training Seminars and Workshops
These interactive professional courses are updated regularly to include the latest best practices and ideas. Each course includes a seminar on our award-winning balanced scorecard/performance measurement methodology with a 200-page workbook, case studies, exercises, international best practices, small-group scorecard and measures development, and expert lectures. They also include practical workshops that allow you to focus directly on your own current project:
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Developing Meaningful Performance Measures for Balanced Scorecards Washington, DC, 25-27 September 2007.
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Balanced Scorecard Boot Camp Atlanta, Georgia, 15-19 October 2007.
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Advanced Balanced Scorecard: Train the Trainer Washington, DC, 23-25 October 2007.
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Introduction to the Balanced Scorecard Raleigh, North Carolina, 13-15 November 2007.
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Introduction to the Balanced Scorecard Washington, DC, 4-6 December 2007.
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Developing Meaningful Performance Measures for Balanced Scorecards Washington, DC, 11-13 December 2007.
For more information contact: www.balancedscorecard.org/training
MSc in Managing Organisational Performance (Modular) – Increasing Organisational Performance Capabilities
“A two year, modular programme designed to give mid-career individuals the knowledge, skills, confidence and experience necessary for performance management roles” (Professor Andy Neely – Centre for Business Performance).
The programme provides practical and thorough research-grounded knowledge of planning performance outcomes, managing performance, measuring performance and reviewing performance.
The short, formal periods of learning offered by the modular approach (eight one-week residential modules) together with extensive individual and team project work within organisations will be attractive to both prospective students and their potential sponsors.
For more information visit: www.cranfield.ac.uk/som/cbp/cbpmsc.asp
Key Skills of Organisational Performance Management
Location: Cranfield School of Management, Cranfield, UK
The Centre for Business Performance has developed a suite of programmes that takes participants through the key skills needed to create, manage and maximise a performance measurement system: Design, Implement, Use and Improve. This programme is made up of five days as per the model below.
Delegates have the flexibility to book any module they require on a stand alone basis as individual units are useful in themselves, or for those wishing to attend the whole programme can book the five core units in one consecutive week or in modular blocks.
The core units are:
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Strategy and Success Maps – 3 December 2007, 7 April 2008, 20 October 2008.
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Designing Appropriate Performance Measures – 4 December 2007, 8 April 2008, 20 October 2008.
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Managing the Performance Review Process – 5 December 2007, 9 April 2008, 22 October 2008.
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Planning and Managing Action – 6 December 2007, 10 April 2008, 23 October 2008.
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Performance Improvement Tools – 7 December 2007, 11 April 2008, 24 October 2008.
For further information visit: www.som.cranfield.ac.uk/som/research/centres/cbp/courses/courses.asp
Implementing Winning KPIs
Date and location: 12 September 2007, London, UK
A workshop to help you improve the way they are measured and reported
For more information visit: www.cimaglobal.com
Building “Best Practice” Balanced Scorecards
Dates and location: 19-20 September 2007, 4-5 December 2007, Henley Management College, UK
Organiser: 2GC Limited
This is a two-day course introducing participants to the latest thinking in Balanced Scorecard design methods. This highly rated course combines clearly presented theory with extensive practical exercises and discussion.
For more information visit www.2gc.co.uk
How-to Training Seminar Cascading Strategy with the Balanced Scorecard
Dates and location: 25-26 September 2007, City Crowne Plaza Hotel, London, UK
Designed for practitioners and teams responsible for managing hands-on BSC initiatives, our seminars will provide you and your team with lessons learned, techniques, and skills that you can immediately apply. Wherever you are in the strategy management process, this seminar will stimulate, educate, and accelerate hands-on learning and practitioner networking.
For more information visit: www.bscol.com
Service Performance: Strategies for Success
Dates and location: 25-27 September 2007, 3-5 March 2008, 10-12 September 2008, Cranfield School of Management
This programme is focused on the successful implementation of effective strategies to meet the ever changing and increasing demands for higher service quality levels, greater customer responsiveness, and increased productivity. We examine the benefits of greater customer focus whilst understanding how to overcome potential barriers in developing it. By the end of the programme participants will be able to develop the framework of a cohesive action plan to apply to their own organisation, with a clear understanding of the challenges of leading the change process involved.
For further information visit: www.cranfield.ac.uk/som
Mapping Strategy with the Balanced Scorecard
Dates and location: 26-27 September 2007, Boston, Massachusetts, USA
Learn from the Creators! You’ve heard about the Balanced Scorecard, you’ve read the articles about it, and you’ve heard about success stories at other companies. So how do you get started? This is the seminar for which you have been waiting! This is the only Balanced Scorecard “How-to” training seminar developed and endorsed by Drs. Robert Kaplan and David Norton, the creators of the Balanced Scorecard.
Performance Management
Date and location: 4 October 2007, London, UK
Top tips for managing results through performance measures providing awareness of an effective means of managing performance through a balanced portfolio of performance measures and reporting mechanisms, including the ability to:
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avoid measures which stimulate counter-productive attitudes and behaviours;
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exploit the motivational aspects of target-setting;
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ensure that rewards and incentives support business strategies, rather than work against them; and
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guarantee that costs and revenues are managed in such a way as to promote overall aims and objectives.
For more information visit: www.cimaglobal.com
Performance Measurement: Beyond the Balanced Scorecard
Dates and locations: 8-10 October 2007, 9-11 June 2008, 1-3 December 2008, Cranfield School of Management, Cranfield UK
This programme is for those planning to redesign or upgrade their performance measurement system. From design of scorecards to implementation and use of the measures, the programme uses practical tools and techniques which participants can take away and use to manage their own businesses. A key theme underpinning the programme, is that the power of measurement lies in the fact that it allows managers to do much more than simply track progress. By the end of the programme delegates have developed and reviewed personal action plans to improve the measurement systems used in their own organisations.
For more information visit: http://www.cranfield.ac.uk/som/cbp
Corporate Performance Management and Business Intelligence
Date and location: 11 October, London, UK
Corporate performance management aims to create an holistic, integrated, joined-up understanding of the business, with the opportunity for much greater insights into the performance of the business. Business Intelligence is a broad category of applications, technologies and methods for gathering and analysing data for the purpose of helping enterprise users make better business decisions.
For more information visit: www.cimaglobal.com
Cascading Strategy with the Balanced Scorecard
Dates and location: 15-16 October 2007, Chicago, Illinois, USA
Learn to:
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achieve vertical alignment;
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achieve horizontal alignment;
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communicate the BSC across the organization;
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cascade to individuals; and
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align rewards and incentive compensation to the BSC.
You and your team will walk away with:
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tools and techniques;
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skills you can immediately apply;
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framework to measure performance; and
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step-by-step guide for getting started and getting results.
For more information visit: www.bscol.com
Cost Reduction with Improved Service and Performance: CRISP
Date and location: 31 October 2007, London, UK
At this course learn about an approach that has enabled organisations in both the public and private sectors to reduce overhead costs while improving the effectiveness of the service provided. Throughout the day you will work with other delegates on a number of case studies drawn from projects in which the speaker has been involved.
For more information visit: www.cimaglobal.com
Strategic Valuation of Companies
Date and location: 1 November 2007, London, UK
Update your ability to value business units for acquisition, divestment and flotation, and to evaluate the strategic alternatives.
For more information visit: www.cimaglobal.com
Beyond Budgeting
Date and location: 2 November 2007, London, UK
Build a management model that supports your competitive strategy.
For more information visit: www.cimaglobal.com
Performance at the Limit
Dates and location: 5-6 November 2007, Cranfield School of Management
The connection between performance and all the elements of the organisation is fundamental to success. This programme uses engaging and novel ways to capture your imagination. Discover the skills used by highly successful teams from the competitive world of motorsport and apply them to your own organisation.
For further information visit: www.cranfield.ac.uk/som
The Balanced Scorecard
Date and location: 8 November 2007, London, UK
The course provides:
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A powerful structure for building strategy-focused management information that can be cascaded throughout the organisation, using the principles of the balanced scorecard.
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An understanding of how vision, strategy, objectives, measures, targets, initiatives, key performance indicators (KPIs) and their ownership can be brought together into one comprehensive performance management framework.
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Insights into the critical role of Strategy Maps and how to create them not only as a fundamental building block of scorecard design but also as a powerful means of effective communication of strategic intent throughout the organisation.
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The ability to explore the potential for application or improvement of the balanced scorecard in your own business.
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An awareness of the broader organisational, technological, performance review process, people skills, and cultural issues associated with successful balanced scorecard implementation.
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A self-help guide for the critical evaluation of the relevance and practical application of the balanced scorecard to your own organisation.
For more information visit: www.cimaglobal.com
Performance Measurement and Benchmarking
Date and location: 20 November 2007, York, UK
The course provides:
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A good understanding of the principles on which effective performance measurement and benchmarking are based.
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Insights into how performance measurement systems influence behaviours – for the better and for the worse.
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Useful techniques for choosing the right set of measures for your organisation.
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Lots of practical examples of how organisations have gone about performance measurement and benchmarking – both well and badly.
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Hands-on practice of the techniques through exercises in which you try out what you have learned in the context of your own workplace.
For more information visit: www.cimaglobal.com
Pay for Performance – Designing and Implementing a Scorecard-based Reward System for Top Executives and Senior Managers
Dates and location: 26-27 November 2007, 12-13 May 2008, 11-12 November 2008, Cranfield School of Management, Cranfield, UK
Connecting pay to performance is a complex issue and this unique new programme, based on new research insights from current practice, provides you with the tools to establish the link between pay and performance.
For further information visit: www.som.cranfield.ac.uk/som/research/centres/cbp/courses/courses.asp
Executing Strategy with the Balanced Scorecard
Dates and location: 28-29 November 2007, Ft Lauderdale, Florida, USA
This training seminar defines strategy management, leadership involvement in the change process, sustaining the BSC process over time, the new management meeting, reporting, the link between planning and budgeting with strategy, the process management link with strategy, establishing an Office of Strategy Management, and building the career of the strategy manager.
For more information visit: www.bscol.com
Applying Business Process Improvement
Date and location: 29 November 2007, London, UK
A two-day guide to gaining the benefits of business process improvement, process mapping and redesign.
For more information visit: www.cimaglobal.com
Achieving Process Excellence – Six Sigma process improvement
Date and location: 4 December 2007, London, UK
Problem solving is a key component of successful business growth and profitability. By understanding the concepts of Six Sigma techniques delegates can significantly improve their personal effectiveness and, through a structured programme, the effectiveness of the whole organisation.
For more information visit: www.cimaglobal.com
Better Management Reporting, Planning and Control
Date and location: 4 December 2007, London, UK
This course covers the latest developments in management reporting and how to improve its control, effectiveness and alignment with business objectives. It discusses how to gain stronger connectivity between resources and what people actually do, and between plans and actual performance.
For more information visit: www.cimaglobal.com
Better Forecasting and Budgeting
Date and location: 7 December 2007, London, UK
The course provides an understanding of the strengths and weaknesses of conventional approaches to forecasting and budgeting and of the way in which forecasting and budgeting processes can drive change in an organisation.
For more information visit: www.cimaglobal.com