British Food Journal: Volume 99 Issue 5
Strapline:
An international multi-disciplinary journal for the dissemination of food-related research
Subject:
Table of contents
Complaints handling and staff training by UK food retailers
Caroline Leighton, Richard BentComplaints handling is now a marketing tool for retailers. Intense competition within the food retail sector makes it an area for retailers to gain competitive advantage. However…
1513
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09600039610108557. When citing the…
636
Category management in the food industry: a research agenda
Richard HutchinsDiscusses the research opportunities brought about by the adoption of category management in the food industry and suggests reasons why category management might be of interest to…
2815
Costs of compliance with food regulation in the UK: the response of food and drink manufacturers
Michael Heasman, Spencer HensonPresents the results of a postal questionnaire to UK food and drink manufacturers on the costs of compliance with food regulation. In particular, the questionnaire focused on the…
999
ISSN:
0007-070XOnline date, start – end:
1899Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Louise Manning
- Dr Robert Hamlin
- Dr Stefano Bresciani
- Prof Michael Carolan
- Dr Alberto Ferraris