Table of contents
Dimensions of tasks: influences on information‐seeking and retrieving process
Iris XiePrevious research has demonstrated that task is the driving force for information retrieval (IR). However, few studies investigate how people engaged in work and search tasks…
Unanswerable questions at the IPL: user expectations of e‐mail reference
Lynn WestbrookIn a 31‐month period, 1,184 questions addressed to the Internet Public Library's (IPL) reference service remained unanswered on the grounds that they were “out of scope”. This…
Informing practice: information experiences of ambulance officers in training and on‐road practice
Annemaree LloydThe purpose of this paper is to present findings of an enquiry into the use and experience of information, in learning to become an ambulance officer. The paper aims to explore…
Describing engineering documents with faceted approaches: Observations and reflections
Peter J. Wild, Matt D. Giess, Chris A. McMahonThe purpose of this paper is to highlight the difficulty of applying faceted classification outside of library contexts and also to indicate that faceted approaches are poorly…
Towards “metacognitively aware” IR systems: an initial user study
Genevieve Gorrell, Barry Eaglestone, Nigel Ford, Peter Holdridge, Andrew MaddenThe purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection…
Relationship among activities and problems causing uncertainty in information seeking and retrieval
Sudatta Chowdhury, Forbes GibbThis paper aims to argue that different types of uncertainty are associated with information seeking and retrieval (IS&R), and that, with the proliferation of new and different…
Have we made any progress? Catalogues of the future revisited
Alenka Šauperl, Jerry D. SayeLibrary online public access catalogues (OPACs) are considered to be unattractive in comparison with popular internet sites. In 2000, the authors presented some suggestions on how…
ISSN:
0022-0418Online date, start – end:
1945Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof David Bawden