Management Decision: Volume 31 Issue 8

Businesses and Bombs: Preplanning and Response

Patrick F. Mahoney

Draws on lessons learned from the use of heightened securitymeasures in place during the 1991 Gulf War, to incorporate those whichcontinue to make sense into a more permanent…

Managers’ Attitudes to Cost Information

David Lyall, Carol Graham

Questions the view that management accounting information hasfailed to keep pace with changes in manufacturing processes over theyears and that the information currently provided…

Analysing the Quality of Management Information: A Suggested Framework

Vincent‐Wayne Mitchell, Yan E. Volking

Observes that information is becoming the most powerful of modernbusiness tools and, as companies internationalize, managers are going tobe faced with more to handle. Discusses…

The Competitive Learning Organization: A Quest for the Holy Grail

Ashok Jashapara

Draws attention to the growing importance of learning as a majorcompetitive base, which has given rise to the notion of the learningorganization. Some commentators believe that…

Corporate Value Statements and Employee Communications

David C. Nicoll

Presents a case study which illustrates the use of employeecommunications in implementing corporate culture change, by reference tothe concept of value statements. The study…

Strategic Innovation: A Lifeboat for Planning in Turbulent Waters

Maris G. Martinsons

Reminds us that strategic planning has been widely advocated in themanagement literature but points out that studies of its actual effecton performance have been sparesely and…

A Service Quality Model for Manufacturing

James O′Hara, Carol Ann Frodey

Suggests that, in many cases, where formerly excellentmanufacturing companies have suffered a decline in their fortunes, theyfailed because they did not change with their…

Interdisciplinary Models of Decision Making

E. Frank Harrison

Takes the view that managerial decisions are made in a diversity oforganizational settings which can best be explained and evaluated in thecontext of conceptual interdisciplinary…