Management Decision: Volume 34 Issue 4

Innovating: towards an integrated learning model

Kazem Chaharbaghi, Victor Newman

By treating work as socially constructed and innovating as integrated learning, organizations can create new knowledge, models and tools and acquire new experiences to achieve the…

Developing an employee balanced scorecard: linking frontline performance to corporate objectives

Tim R.V. Davis

Increasing emphasis is being given to corporate measurement systems which integrate customer satisfaction, process quality, innovation and financial performance. Managers are…

“Selling” professional services: a practical approach ‐ part II

Clifford J. Ferguson

The second section of a two‐part article detailing the activities necessary for professional firms to compete and develop their businesses in the late 1990s. The main focus is on…

The tyranny of the volunteer: the care and feeding of voluntary workforces

Aubrey Wilson, Gina Pimm

Examines the huge voluntary sector contribution and shows that vast numbers of the population involve themselves in voluntary work at some time or another. Estimates that the…

International procurement practices: a matter of relationships

Paul Herbig, Brad O’Hara

The globalization of business is a fact of life that many managers are waking up to quickly. For firms, small and large alike, the move towards internationalization implies a…

Linear programming comes of age: a decision‐support tool for every manager

D.J. Caine, B.J. Parker

Discusses the use of optimizing techniques such as linear programming (LP) in managerial decision making. Argues that while LP has always offered a powerful tool for solving…

Business ethics, where do we stand? Towards a new inquiry

Mark de Rond

Reviews ten criticisms concerning business ethics: six of which question the development of the field in general; and four which challenge common teaching methods. By doing so…

Investment decision making in UK manufacturing industry

F.M. Wilkes, J.M. Samuels, S.M. Greenfield

Investment in manufacturing is important to sustained UK economic recovery, quality of life and national economic standing. Considers results from a survey of UK manufacturers on…