Management Decision: Volume 37 Issue 1

Choosing the right employee: Chinese vs US preferences

Spero C. Peppas, Stephanie R. Peppas, Ken Jin

Explicit or implicit sets of selection criteria are always used when hiring decisions are made. When employers and job applicants come from similar cultural backgrounds…

User involvement in organisational decision making

George Cairns, Nic Beech

Aims to make critical comment on the role of expert consultants and the contribution of communication in organisational decision making, through reference to theory and case…

Creating an environment of mutual respect within the multicultural workplace both at home and globally

Sally A. Martin Egge

In addition to the rapidly changing makeup of the workforce, companies are finding themselves faced with the challenge of competing in the global marketplace for market share. The…

Conspiring fruitfully with professionals: new management roles for professional organisations

Hans Vermaak, Mathieu Weggeman

Professionalism still is on the way up. However, the working methods of managers and professionals do not develop at the same pace. Professionals often seek out their workplace…

Sustainable competitive advantage: towards a dynamic resource‐based strategy

Kazem Chaharbaghi, Richard Lynch

This paper introduces the concept of strategic advantage and distinguishes it from competitive advantage. This concept helps to explain the full nature of sustainable competitive…

Competitive advantage through anticipation, innovation and relationships

Jay Kandampully, Ria Duddy

While service quality has proved an essential ingredient in convincing customers to choose one organisation over another, many organisations have realised that maintaining…

Innovate or liquidate ‐ are all organisations convinced? A two‐phased study into the innovation process

Lee Zhuang, David Williamson, Mike Carter

Striving to survive in the ever changing world, the ability to innovate has become increasingly crucial. But are all organisations convinced? Based on data collected from a recent…

Making the case for knowledge management: the bigger picture

Dale Neef

Despite several years of hearty media and academic interest, for most people “knowledge management” still remains an ill‐defined and woolly concept. The problem may be that…