Management Decision: Volume 38 Issue 1

Towards a stoic interpretation of controllability

Yvon Pesqueux

Ethics – both within philosophy and in the new disciplines of “applied ethics” and “business ethics” – is a vogue subject these days and, as such, calls for a few cautionary…

Management styles in the public sector

David Brookfield

New research on the role of habits and rules in working practices could have a significant impact on the way management understands the routines subordinate individuals use and…

Business improvement through quality management systems

Ton van der Wiele, Barrie Dale, Roger Williams

This paper focuses on the use of the ISO 9000 series certification and the use of self‐assessment against an excellence model, as two examples of management fads which have…

Strategic capabilities which lead to management consulting success in Australia

Vanya Kumar, Alan Simon, Nell Kimberley

Reports the findings of a study which aimed to identify the strategic capabilities which lead to management consulting success. The study also aimed to find out what management…

A human resources model for excellence in global organization performance

Phillip C. Wright, Gary D. Geroy, Maura MacPhee

Reviews a number of models, discussing the strengths and the weaknesses of each. In every case, the contribution to global competitiveness is highlighted, so that piece by piece…

The outsourcing dilemma: a composite approach to the make or buy decision

Chris Fill, Elke Visser

The decision to outsource a part of an organisation’s activities is often the result of an initiative to realise potential production cost efficiencies. In order to avoid the use…

What can we learn from creative people? The story of Brian Eno

Elspeth McFadzean

Innovation is a necessary function of organisations today. In order to develop innovative products, services and procedures, managers must encourage and promote creative thinking…