Management Decision: Volume 50 Issue 1

Integrating Kano model with strategic experiential modules in developing ICT‐enabled services: An empirical study

Hueiju Yu, Hsien‐Tang Ko

The purpose of this study is to propose an effective mechanism of developing innovative ICT‐enabled services from the perspective of experiential marketing with the aim to utilize…

Bias in strategic initiative continuance decisions: framing interactions and HRD practices

Michael Workman

The purpose of this paper is to develop and validate a model of how cognitive biases and framing effects influence managerial decision‐making about strategic initiatives.

Asymmetrically realized absorptive capacity and relationship durability

Jim Andersén, Johan Kask

Absorbing knowledge from partner firms is a key feature of marketing relationships. Recent publications have called for more dynamic and cognitive approaches in marketing…

How open innovation affects the drivers of competitive advantage: Trading the benefits of IP creation and ownership for free invention

Richard Reed, Susan Storrud‐Barnes, Len Jessup

This paper aims to explore how community‐controlled open innovation affects cost‐ and differentiation‐based competitive advantage, and to explain how it allows some sources of…

The determinants of green intellectual capital

Ching‐Hsun Chang, Yu‐Shan Chen

This study aims to develop an original framework of green intellectual capital to explore the positive effect of corporate social responsibility (CSR) on green intellectual…

Organizational emotional memory

Ali E. Akgün, Halit Keskin, John Byrne

As a fascinating concept, the term of organizational memory attracted many researchers from a variety of disciplines. In particular, the content of organizational memory, which…

Customer relationship management capabilities: Measurement, antecedents and consequences

Yonggui Wang, Hui Feng

This study seeks to extend the resource‐based view to the context of customer relationship management. It is intended to develop a measurement model of customer relationship…

Financial development, investor protection, and corporate commitment to sustainability: Evidence from the FTSE Global 500

Vincent F. Yu, Hsiu‐I Ting

The purpose of the study is to investigate whether the relationship between financial development/investor protection and corporate commitment to sustainability is related to…

Open innovation in the public sector of leading countries

Sang M. Lee, Taewon Hwang, Donghyun Choi

The purpose of this study is to examine the current open innovation practices in the public sector of leading countries.

Editorial

Domingo Ribeiro Soriano

2011 Awards for Excellence