Work Study: Volume 47 Issue 6
Table of contents
Supporting the balanced scorecard
Mark SangerThe balanced scorecard concept suggests that the success and the state of an organisation can be best assessed by taking a “balanced” view across a range of performance measures…
Revisiting the learning organisation
Simon EvansThe concept of the learning organisation is now established, yet there are not many organisations that claim to be learning organisations. Revisits the concept of the learning…
Performance evaluation using statistical quality control techniques
Farhat Ali Burney, Ibrahim Al‐DarrabTotal quality management is now an established and widely used management process. One of its associated features is the application of statistical quality control techniques…
Decision aids for evaluation and selection: the Kordanz approach
William WrennallEvaluation of options as a precursor to selection of a preferred option is a desirable means of guiding decisions makers. Work study staff can gain acceptance and ownership of the…