Personnel Review: Volume 31 Issue 3

Teamworking and managerial control within a Japanese manufacturing subsidiary in the UK

Diana Rosemary Sharpe

This paper presents an in‐depth analysis of processes of “team” working within a shopfloor manufacturing setting. Drawing on ethnographic case studies, the paper examines how…

Gender, emotional labour and teamworking in a call centre

Kate Mulholland

This article examines teamworking in a call centre and how this is shaped for the employees by an increase in technical control, the dynamics of emotional labour and gender…

How teamworking works in the Inland Revenue: meaning, operation and impact

Stephen Procter, Graeme Currie

Studies of teamworking suggest that, for it to be successful, fundamental changes must take place in many aspects of an organization’s structure and operations. This study of the…

Collective and individual improvement activities: the role of reward systems

Máire Kerrin, Nick Oliver

Mechanisms for increasing participation of employees in problem‐solving activities such as continuous improvement (CI) programmes often include the use of problem‐solving teams…

The mini‐company: A specification of sociotechnical business systems

Jan de Leede, Jan Kees Looise, Maarten Verkerk

Sociotechnical systems theory (STS) does not address in full the implications of the team‐context relations, despite its open systems character. There is a need to open STS into a…

Team responsibility structure and team performance

Hans Doorewaard, Geert Van Hootegem, Rik Huys

The purpose is to analyse the impact of team responsibility (the division of job regulation tasks between team leader and team members) on team performance. It bases an analysis…

What do we know about the incidence of group work (if anything)?

Jos Benders, Fred Huijgen, Ulrich Pekruhl

Whereas group work has been much discussed throughout the 1980s and 1990s, there are few statistical studies about its incidence. The available surveys have adopted a variety of…

Organizing and Organizations, 2nd edition

Andre Spicer

Human Resource Management, 8th edition

Kevin Morrell

Living Strategy: Putting People at the Heart of Corporate Purpose

David Crowther