International Journal of Operations & Production Management: Volume 16 Issue 8

Empirically assessing the impact of BPR on manufacturing firms

Tor Guimaraes, Wendi Bond

Business process re‐engineering(BPR) has been touted by many as dramatic improvements become necessary for organizations to improve competitiveness and remain strong participants…

An investigation of service‐based manufacturing performance relationships

William E. Youngdahl

Reports recent findings of a two‐phase study investigating new dimensions of manufacturing competitiveness, factory‐based services. Examines relationships between broadly defined…

The contribution of quality to business performance

Laura B. Forker, Shawnee K. Vickery, Cornelia L.M. Droge

Quality is consistently listed as one of manufacturing’s top competitive priorities and has become a prerequisite for success in the global marketplace. Quality helps a firm gain…

The changing basis of performance measurement

Alaa M. Ghalayini, James S. Noble

The objective of performance measurement has changed over the past few decades. Traditional performance measures based on productivity are no longer appropriate or representative…

Performance evaluation of cellular manufacturing systems: a taxonomy and review of research

Girish Shambu, Nallan C. Suresh, C. Carl Pegels

The performance of cellular manufacturing (CM) systems has been rigorously investigated during the last two decades. The findings from these studies need to be systematically…

An analytical hierarchy process framework for comparing the overall performance of manufacturing departments

Andrea Rangone

Many authors have suggested including non‐financial measures, besides traditional cost measures, in manufacturing performance measurement systems, in order to control the correct…