International Journal of Operations & Production Management: Volume 17 Issue 1

Operations and production management on the Internet

David Twigg

Contends, contrary to some media portrayals of the Internet as a surfer’s playground without signposts, that the Internet does offer some direction to serious researchers seeking…

Classics in production and operations management

Victor E. Sower, Jaideep Motwani, Michael J. Savoie

Contends that most collections of classic works are the result, primarily, of subjective criteria applied by one editor or a small group of editors. Provides a list of authors and…

Flexibility and technology in services: a conceptual model

Jean Harvey, Louis A. Lefebvre, Elizabeth Lefebvre

In common with most service companies, banks today are faced with a myriad demands on their delivery processes made by an increasingly fragmented market. Management theorists and…

The seven value stream mapping tools

Peter Hines, Nick Rich

Develops a new value stream or supply‐chain mapping typology. This seven‐map typology is based on the different wastes inherent in value streams. The use of the various tools…

The diminishing utility of the product/process matrix: A study of the US power tool industry

Christopher M. McDermott, Noel P. Greis, William A. Fischer

Advanced processing technologies, managerial practices, and information systems have merged as vital elements of modern day production. It has been argued that these changes in…

Manufacturing competitive priorities and productivity: an empirical study

Margaret A. Noble

Compares and contrasts the competitive priorities (manufacturing capabilities) of high‐ and low‐productivity firms, from the perspective of the cumulative model for manufacturing…

A framework for proactive performance measurement system introduction

Robin C. Daniels, N.D. Burns

Asserts that attention in the field of performance measurement research has begun to focus on the behavioural implications of performance measurement in manufacturing. Proposes a…