International Journal of Operations & Production Management: Volume 19 Issue 4

Principles of Operations Management, 2nd edition

Paul Walley

Competitive advantage, customisation and a new taxonomy for non make‐to‐stock companies

Graça Amaro, Linda Hendry, Brian Kingsman

Presents a new taxonomy for the non make‐to‐stock sector to enable a like‐with‐like comparison, arguing that existing taxonomies within the literature are inadequate for…

Electronic data interchange for process change in an integrated supply chain

Steve V. Walton, Jatinder N.D. Gupta

Many companies have adopted electronic data interchange (EDI), often with results inconsistent with the expectations of the company. In these instances, it is often the mismatch…

Manufacturing priorities and action programmes in the changing environment: An empirical study of Indian industries

T.S. Nagabhushana, Janat Shah

This paper is based on a survey on manufacturing practices of Indian companies. The purpose was to get an insight into manufacturing priorities and action programmes. The study…

Positioning services along the volume‐variety diagonal: The contingencies of service design, control and improvement

Rhian Silvestro

Draws on the service management literature to enhance understanding of the key operational differences in managing professional services, at one extreme, and mass services, at the…

Batch scheduling in a multistage, multiproduct manufacturing system – an application

Sukran N. Kadipasaoglu, Wenguang Xiang, Basheer M. Khumawala

This paper reports the results of our collaborative work with Changde Telecommunication Equipment Company (CTEC) which produces digital transfer control systems for telephone…