International Journal of Operations & Production Management: Volume 20 Issue 7

Designing, implementing and updating performance measurement systems

Mike Bourne, John Mills, Mark Wilcox, Andy Neely, Ken Platts

This paper addresses issues met when designing, implementing, using and continuously updating performance measurement systems in manufacturing companies. The paper develops, from…

How improvement programmes of manufacturing are selected: The role of strategic priorities and past experience

Raffaella Cagliano, Gianluca Spina

The study of internal and external consistency of manufacturing choices is a central theme in the literature of manufacturing strategy. However, most empirical studies lack…

Process variability and its effect on plant performance

John Mapes, Marek Szwejczewski, Colin New

This report presents the preliminary findings of a research study to determine the factors which enable a manufacturing plant to simultaneously achieve high labour productivity…

Internal and external integration of assembly manufacturing activities

Gustavo Vargas, Lily Cardenas, José Luis Matarranz

This analysis deals with the integration activities of leading Spanish assembly manufacturing firms. It is based on data from the second International Manufacturing Strategy…

The changing logistical system of the building materials supply chain

Hans Voordijk

This study analyses how policy measures and technological developments affect the trade‐offs between elements of the logistical system of a supply chain. It is assumed that this…

Experience curves in services: macro and micro level approaches

Stuart Chambers, Robert Johnston

Evaluates the benefits and problems of applying the experience curve in two very different service organisations. The first case shows how an experience curve has been calculated…

Organisation design in operations management

Frans A.J. Ruffini, Harry Boer, Maarten J. van Riemsdijk

The organisational design of production systems is thought to be one of the key determinants of their performance. Therefore, in order to enable them to contribute effectively to…