International Journal of Operations & Production Management: Volume 21 Issue 4

The role of customer relationships in the growth of small‐ to medium‐sized manufacturers

Vassilios P. Valsamakis, Linda G. Sprague

This work is focused on small‐ to medium‐sized manufacturers (SMMs) within supply chains and, in particular, on how such SMMs develop effective working relationships with…

Quality management in a supply chain perspective: Strategic and operative choices in a textile‐apparel network

Pietro Romano, Andrea Vinelli

Supply chain management (SCM) is conceived by academics and practitioners as either an extension of logistics or an all‐encompassing approach to business integration. From the…

Supply chain interactions and time‐related performances: An operations management perspective

Fabrizio Salvador, Cipriano Forza, Manus Rungtusanatham, Thomas Y. Choi

Many studies claim that when an organization interacts with suppliers and with customers across the supply chain, the organization would achieve improved time performances. This…

Supply network strategy: Role and competence requirements

C.M. Harland, L.A. Knight

This paper presents an argument that it is possible for an organisation to manage networks, but understanding this involves consideration of what is meant by “managing”. Based on…

Knowledge and continuous innovation: The CIMA methodology

Harry Boer, Sarah Caffyn, Mariano Corso, Paul Coughlan, José Gieskes, Mats Magnusson, Sara Pavesi, Stefano Ronchi

Competition today is forcing companies to increase their effectiveness through exploiting synergy and learning in product innovation. Literature, however, is still mainly focused…

Restructuring supply chains through information channel innovation

Simon Croom

This paper examines the optimisation of purchasing for maintenance, repair and operating supplies (MRO) through purchase process re‐engineering. In particular, the use and…

Internet based supply chain management: A classification of approaches to manufacturing planning and control

Dennis Kehoe, Nick Boughton

Today the Internet provides a real opportunity for demand data and supply capacity data to be visible to all companies within a manufacturing supply chain. Consequently there is a…