Table of contents
Using grounded theory method for theory building in operations management research: A study on inter‐firm relationship governance
Mario Binder, John S. EdwardsQualitative theory building approaches, such as grounded theory method (GTM), are still not very widespread and rigorously applied in operations management (OM) research. Yet it…
5147
Embracing sustainability: Information technology and the strategic leveraging of operations in third‐party logistics
Patrick I. JeffersResource‐based view proposes that possessing valuable, rare information technology (IT) resources that competitors cannot easily reproduce or replicate provides a competitive…
5564
Customer feedback mechanisms and organisational learning in service operations
Barbara Caemmerer, Alan WilsonThe purpose of this paper is to explore the antecedents and consequences of the implementation of different customer feedback mechanisms with regard to their contribution to…
7497
Dynamic supplier management in the automotive industry
Ricardo Aláez‐Aller, Juan Carlos Longás‐GarcíaThe purpose of this paper is to provide an explanation and set out the reasons for the change in supply strategy from sole sourcing to split sourcing at an automotive assembly…
5889
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen