International Journal of Operations & Production Management: Volume 31 Issue 10

Impacts of information technology on mass customization capability of manufacturing plants

David Xiaosong Peng, Gensheng (Jason) Liu, Gregory R. Heim

The impact of information technology (IT) on mass customization (MC) capability has been implied in the literature but seldom subjected to empirical examination. This study seeks…

Leadership and quality management practices in Thailand

Tipparat Laohavichien, Lawrence D. Fredendall, R. Stephen Cantrell

This study aims to examine the effects of leadership behaviors on quality management (QM) practices and their effects on quality performance of manufacturing companies in…

Project portfolio selection in continuous improvement

Bernard J. Kornfeld, Sami Kara

The purpose of this paper is to provide a systematic overview of approaches to project portfolio selection in continuous improvement and to identify opportunities for future…

Defining and measuring alignment in performance management

John D. Hanson, Steven A. Melnyk, Roger A. Calantone

The purpose of this paper is to develop an operational definition of alignment within the context of a performance measurement and management system in order to create a…

Exploring the roles of performance measurement systems in strategy implementation: The case of a highly diversified group of firms

Pietro Micheli, Matteo Mura, Marco Agliati

The purpose of this paper is to explore the links between strategy implementation, performance measurement and strategic alignment within a highly diversified group of firms.