Table of contents
Is lean service promising? A socio-technical perspective
Wael Hadid, S. Afshin Mansouri, David Gallear– The purpose of this paper is to contribute to the ongoing debate about the effectiveness of lean practices in the service sector.
Recommendations for supplier innovation evaluation from literature and practice
Stefan Winter, Rainer LaschCompanies have to assess the benefit of supplier innovation before realization. The specific situation of supplier innovation differs from conventional innovation evaluation…
Risk management for product-service system operation
Wiebke Reim, Vinit Parida, David Rönnberg SjödinThe purpose of this paper is to propose a product-service systems (PSS) risk management decision-making framework for PSS operation, which can enable global manufacturing…
Managing paradoxical tensions during the implementation of lean capabilities for improvement
Malek Maalouf, Britta GammelgaardThrough the identification and investigation of the organisational paradoxes in lean, the purpose of this paper is to deepen the understanding of lean implementation intricacies…
Trade-offs in managing commercial consumer returns for online apparel retail
Sander de Leeuw, Beatriz Minguela-Rata, Ehsan Sabet, Jaap Boter, Runa SigurðardóttirThe purpose of this paper is to investigate how online apparel retailers make trade-offs in achieving efficiency in handling consumer returns, attempting to reduce the number of…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen