International Journal of Operations & Production Management: Volume 36 Issue 8

Investigating the readiness of people in manufacturing SMEs to embark on Lean Six Sigma projects: An empirical study in the German manufacturing sector

Alireza Shokri, Teresa Shirley Waring, Farhad Nabhani

The purpose of this paper is to focus on three fundamental human-related behaviour factors associated with Lean Six Sigma (LSS) projects in German manufacturing small-and…

Operational antecedents of integrated patient planning in hospitals

Justin Drupsteen, Taco van der Vaart, Dirk Pieter Van Donk

Hospitals struggle to integrate the planning from different departments; resulting in unacceptable waiting times for patients. The literature mainly addresses general…

The EFQM Model as a framework for total quality management in healthcare: Results of a longitudinal quantitative study

Steffie van Schoten, Carolien de Blok, Peter Spreeuwenberg, Peter Groenewegen, Cordula Wagner

To guide organizations toward total quality management (TQM), various models have been developed such as the European Foundation for Quality Management Excellence Model (EFQM…

Characterizing agile supply partnerships in the fashion industry

Corrado Cerruti, Carlos Mena, Heather Skipworth, Ernesto Tavoletti

The purpose of this paper is to investigate high-involvement and short-term supply relationships, known as agile supply partnerships (ASPs), and explores the conditions that…

Supply-side resilience as practice bundles: a critical incident study

Mandar Dabhilkar, Seyoum Eshetu Birkie, Matti Kaulio

The purpose of this paper is to conceptualize a typology of supply-side resilience capabilities and empirically validates these capabilities and their constituent bundles of…