International Journal of Operations & Production Management: Volume 38 Issue 4

Measuring supply chain performance: a lifecycle framework and a case study

Vieri Maestrini, Davide Luzzini, Federico Caniato, Paolo Maccarrone, Stefano Ronchi

The purpose of this paper is to provide a conceptual framework of the supply chain performance measurement system (SCPMS) lifecycle (highlighting key activities of the design…

Obtaining global certification: Analysis of ownership structures and TQM commitment in emerging markets by adapting the theory of planned behavior

Stewart Miller, Jayanth Jayaram, Kefeng Xu

The purpose of this paper is to examine predictors of obtaining global certification (ISO 9000) in an emerging market by focusing on ownership structure and total quality…

Key dimensions of value creation ability of supply management

Anni-Kaisa Kähkönen, Katrina Lintukangas

The purpose of this paper is to examine the dimensions of supply management that may contribute to its ability to create value. Based on previous literature, this study proposes…

The governance of collaboration in complex projects

Mehmet Chakkol, Kostas Selviaridis, Max Finne

Inter-organisational collaboration is becoming increasingly important in complex projects; some project customers even formally require evidence of collaborative competence from…

Diffusion of corporate social responsibility in the airline industry

Bedanand Upadhaya, Rahat Munir, Yvette Blount, Sophia Su

The purpose of this paper is to explore how and why corporate social responsibility (CSR) is diffused within the organisation and investigate the factors that influence the…

A design-thinking perspective on capability development: The case of new product development for a service business model

Ahmad Beltagui

The purpose of this paper is to examine the interaction between new product development (NPD) capabilities and business model innovation (BMI) by studying the adaptation of…

Supply chain learning of sustainability in multi-tier supply chains: A resource orchestration perspective

Yu Gong, Fu Jia, Steve Brown, Lenny Koh

The purpose of this paper is to explore how multinational corporations (MNCs) orchestrate internal and external resources to help their multi-tier supply chains learn…

The thematic landscape of literature in sustainable supply chain management (SSCM): A review of the principal facets in SSCM development

Vivek Roy, Tobias Schoenherr, Parikshit Charan

The purpose of this paper is to comprehensively review the vast literature on sustainable supply chain management (SSCM), with the specific objective of a thematic exploration of…

Strategy, operations, and profitability: the role of resource orchestration

Paul Hughes, Ian Richard Hodgkinson, Karen Elliott, Mathew Hughes

Developing and implementing strategies to maximize profitability is a fundamental challenge facing manufacturers. The complexity of orchestrating resources in practice has been…

Service capabilities and servitized SME performance: contingency on firm age

Aku Valtakoski, Lars Witell

The purpose of this paper is to study the impact of back-office (BO) service capability and front-office (FO) service capability, and how firm age influences the impact of these…