Table of contents
Framing contractual performance incentives: effects on supplier behaviour
Kostas Selviaridis, Wendy van der ValkThe purpose of this paper is to investigate the effects that the framing of contractual performance incentives have on supplier’s behavioural and relational responses and on the…
The relative importance of improvement routines for implementing lean practices
Wilfred H. Knol, Jannes Slomp, Roel L.J. Schouteten, Kristina LaucheThis paper examines whether and when improvement routines are critical for implementing lean practices in small- and medium-sized manufacturing enterprises (SMEs). Improvement…
Achieving triple bottom line sustainability in supply chains: The role of environmental, social and risk assessment practices
Joe Miemczyk, Davide LuzziniCompanies are increasingly challenged by sustainability-related supply chain risks. Research has developed linking supply chain sustainability priorities, practices and triple…
Effective contracting for high operational performance in projects
Maria Kapsali, Jens K. Roehrich, Pervaiz AkhtarThe purpose of this paper is to examine combinations of contract clauses in order to ascertain which combinations correlate to high operational performance (OP).
Comprehensive performance measurement systems design and organizational effectiveness
Lorenzo Lucianetti, Valentina Battista, Xenophon KoufterosThe purpose of this paper is to provide empirical evidence regarding the relationship between the level of comprehensiveness of a performance measurement system (PMS) and its…
Virtuous cycles of service quality: an empirical test
Eve Rosenzweig, Carrie Queenan, Ken KelleyResearch on the service–profit chain (SPC) provides important insights regarding how organizations attain service excellence. However, this research stream does not shed light on…
ISSN:
0144-3577Online date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Tobias Schoenherr
- Prof. Constantin Blome
- Robert D. Klassen