International Journal of Operations & Production Management: Volume 39 Issue 9/10

Operations managers’ individual competencies for mass customization

Alessio Trentin, Tatiana Somià, Enrico Sandrin, Cipriano Forza

The development of mass-customization capability (MCC) is crucial for a growing number of manufacturing firms nowadays and presents great challenges, especially in the area of…

Non-linear effects of relational capital on supply-side resilience: The moderating role of boundary spanners’ personal ties

Yiyi Fan, Mark Stevenson

Prior studies have largely overlooked the potentially negative consequences of a buyer’s relational capital (RC) with a supplier for supply-side resilience, assuming a positive…

Supply chain disruptions: the influence of industry and geography on firm reaction speed

Benn Lawson, Antony Potter, Frits K. Pil, Matthias Holweg

Responding in a timely manner to product recalls emanating from the supply chain presents tremendous challenges for most firms. The source might be a supplier from the same…

Tacit knowledge transfer and spillover learning in ramp-ups

Peter Letmathe, Marc Rößler

With shortening product life cycles and an increasing number of product variants, manufacturing firms perform more production ramp-ups. In this context, learning is crucially…

A business ecosystem perspective of supply chain justice practices: A study of a marina resort supply chain ecosystem in Indonesia

Gordon Liu, Lukman Aroean, Wai Wai Ko

The purpose of this paper is to investigate the influence of supply chain (SC) justice practices in shared value-supplier delivery performance relationship and the contingent role…

How operations matters in healthcare standardization

Melissa De Regge, Paul Gemmel, Bert Meijboom

Process management approaches all pursue standardization, of which evidence-based medicine (EBM) is the most common form in healthcare. While EBM addresses improvement in clinical…

The fallacy of “trickle-down” product sustainability: Translating strategic sustainability targets into product development efforts

Sebastian Brockhaus, Moritz Petersen, A. Michael Knemeyer

The purpose of this paper is to explore how big-picture sustainability strategies are translated into tangible product development efforts. The authors assert that most…