Office Technology and People: Volume 5 Issue 3

Introduction of Advanced Software Technologies Into Network Operations

Sameh Rabie

Summarises BNR′s recent (1989) experience of developingincreasingly sophisticated network maintenance applications, coveringswitch modules to nationwide networks and interactive…

Network Management Using Object‐Oriented Graphics

John L. Crawford

Describes how the huge problems of managing a largetelecommunications network have been addressed in the development of aproprietary system called NETWORKS. Discusses the user′s…

Adding Voice Interface to an Expert System for Determining Telecommunication Service Solutions

Prem K. Mehrotra, Carl Hoffman, Peter D. Ting

Describes an expert system – Service Definition Expert System(SDES). Relates experiences in adding a voice interface to it. Explainsthat the knowledge base is mainly rule‐based…

Real Time Autonomous Expert Systems in Network Management

Rodney M. Goodman, John Miller, Padhraic Smyth, Hayes Latin

Describes an approach to real‐time expert systems for integratednetwork management. Presents an overview of expert systems technology,proceeding to develop the requirements for a…