Table of contents
Editorial: new alignments in FM
Bev NuttThis paper introduces the special issue, which includes some papers originally presented at the “Futures in Property and Facility Management II” conference in March 2004. Focuses…
Infrastructure resources: forging alignments between supply and demand
Bev NuttThis paper aims to help establish a more coherent and credible FM platform to support future developments and their alignment to business. A critical review is undertaken of…
Service operations management as a conceptual framework for facility management
Peter McLennanThis paper focuses on providing a conceptual model for facility management, which has seen sustained economic growth and market development in the past ten years and that it has…
FM: new urban and community alignments
Phil RobertsThis paper discusses the Best Value programme, introduced in 1997, which is committed to providing high quality services that citizens value. The programme radically challenged…
Business critical FM
Ilfryn PriceFM's failure management to capture its cherished place in the business support pantheon has been subject of much recent comment. This paper presents an overview of how that…
Creating stakeholder value by consistently aligning the support environment with stakeholder needs
Andrew N. Green, Andrew JackA business organization should consistently meet the needs of its stakeholders. Any sub‐optimal position suggests that enhancement of business performance is possible in at least…
Positioning facility management
Sarich ChotipanichThis paper seeks to uncover major differences in current opinion concerning the purpose, scope and priorities of facility management (FM), and to indicate which key areas and…
Integrated operational services: meeting continuously changing needs and expectations
Frank YoungThis paper aims to provide a practitioner's view as to how property and facilities management professionals, and their colleagues in other operation support areas need to respond…
ISSN:
0263-2772Online date, start – end:
1983Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Joseph Lai
- Dr Sarel Lavy