Industrial Management & Data Systems: Volume 102 Issue 1

Competitive agility and the challenge of legacy information systems

Sabine B. Reddy, Ram Reddy

Using a case study in the temporary services industry, this paper illustrates the common concerns of large multinational corporations with their legacy information systems. The…

An enterprise‐wide knowledge management system infrastructure

Sang M. Lee, Soongoo Hong

The borderless global economy has accentuated the importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management (KM) has become a…

Exploring the rationales for ERP and SCM integration

J. Michael Tarn, David C. Yen, Marcus Beaumont

Enterprise resource planning (ERP) and supply‐chain management (SCM) have been growing in popularity across various industries. New initiatives in resources planning, electronic…

Extending the value of ERP

T. Hillman Willis, Ann Hillary Willis‐Brown

Two distinct phases of ERP have been identified. The first phase refers to the changes that an organization undergoes in transforming from the old system and “going live” with the…

The use of the scorecard in the management of production‐operations

Lucía Isabel García‐Cebrián, Alfonso López‐Viñegla

In order for production strategy to develop its role in the creative activity of value it is necessary to have the information that will facilitate decision making and to guide…

Data quality issues in implementing an ERP

Hongjiang Xu, Jeretta Horn Nord, Noel Brown, G. Daryl Nord

Data quality is a critical issue during the implementation of an enterprise resource planning (ERP) system. Data quality problems can have a significant impact on an…