Table of contents
Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange
Stuart J. Barnes, Richard VidgenAs organizations have begun increasingly to communicate and interact with consumers via the Web, so the appropriate design of offerings has become a central issue. Attracting and…
A framework to enhance manufacturing agility using information systems in SMEs
Adrian E. CoronadoInformation systems have received special attention in the literature on agile manufacturing. Some authors have rated IS as critical, important and ultimately required for the…
On the design concepts for CRM system
Jeong Yong Ahn, Seok Ki Kim, Kyung Soo HanIn the past few years, information technology has stimulated several innovations in the business and marketing fields, and advances in the technology are changing the research…
Legal strategies in resolving domain name disputes
Thomas M. ApkeDescribes how the Internet revolution has created a wide range of legal issues, with one of the more contentious being domain name disputes. Stresses that it is important for…
A business process change framework for examining lean manufacturing: a case study
Jaideep MotwaniBy means of a case study, discusses the most important elements of lean manufacturing (LM), the strategies used by the company for implementing LM, and the significant benefits…
The development and empirical validation of an e‐based supply chain strategy optimization model
Herbert Kotzab, Niels Skjoldager, Thorkil VinumExamines the formulation of supply chain strategies in complex environments. Argues that current state‐of‐the‐art e‐business and supply chain management, combined into the concept…
Expert systems in business: applications and future directions for the operations researcher
K. Metaxiotis, John PsarrasIntelligent solutions, based on expert systems (ES), to solve complicated practical problems in various sectors are becoming more and more widespread nowadays. Expert systems are…
ISSN:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan